Caravan Insurance Repairs in Brisbane
- Community Focused
- Manufacturer Approved
- Insurance Preferred
Stress Less
We Make Caravan Insurance Repairs Easier
Insurance claims usually come after a bad day, storm damage, towing accidents or an unexpected smash in the van park. At Torque Metro Caravan Services in Archerfield, we make caravan insurance repairs as painless as possible for Brisbane travellers who just want to get back on the road.
We’re an insurance-approved repairer, which means we liaise directly with your provider to streamline the process from quote to sign-off. No chasing paperwork or back-and-forth phone calls, just honest assessments, genuine parts and quality workmanship that meets industry standards.
We repair everything from awnings and body panels to underbody damage and internal fittings. Contact our team on 0455 027 736 and let us handle the hard part.
Claim Support
Trusted Repairs
Approved Agents
Faster Approvals
Caravan Insurance Repairs without the Headache
Most people aren’t sure where to start when something goes wrong, and that’s exactly where this service comes in. We assess the damage, handle communication with your insurer and get the repairs approved as quickly as possible. That way, you’re not left waiting for weeks without answers or updates.
Our workshop is equipped for both cosmetic and structural repairs, and we’re familiar with all major brands and materials. Whether it’s a new awning, side panel replacement or suspension repair after an impact, we’ll work to approved methods and safety standards.
FAQ
Everything You Need To Know
What kinds of damage are usually covered by caravan insurance?
Most comprehensive caravan insurance policies cover accidental damage, storm or hail damage, fire, theft, vandalism and towing incidents. This includes broken awnings, cracked panels, water leaks from impact and damage caused by another driver. Wear and tear, rust, or pre-existing damage usually aren’t covered.
Internal appliances may be covered depending on the policy and how they were damaged. Always check your product disclosure statement (PDS) or call your provider to understand exactly what’s included and what’s excluded in your cover.
Will insurance cover internal damage to appliances or furniture?
It can, but it depends on how the damage occurred. If internal items like fridges, heaters or furniture were damaged during a covered event — like a crash or severe weather — then they may be included in your claim.
If the appliance simply failed due to age or use, that usually falls under maintenance and is not covered. It’s always best to document any internal damage thoroughly and include it in your original claim to give the insurer all the details upfront.
What happens if my caravan is written off?
If your caravan is deemed a total loss — meaning repairs would cost more than the caravan's insured value — your insurer will typically offer a payout based on your policy. This could be market value or agreed value, depending on your cover.
In some cases, you may be offered a replacement caravan if that’s part of your plan. Your insurer will usually collect the damaged van, and any accessories or upgrades may be included in the valuation if listed on the policy. Be sure to keep documentation of all extras for a better outcome.











